Information We Receive
This website does not contain forms and does not ask you to create an account. Information reaches us when you call our line or send us an email.
When you call, we may receive your phone number, your name, your address and the details you share about the plumbing problem. When you email, we receive your email address and the content of your message.
Calls to our line may be recorded for quality and training purposes.
How We Use Information
We use what you share to answer your questions, schedule and perform plumbing work, send follow-up about a visit and improve how we serve customers. We keep records of completed work so we can answer questions later.
We do not sell your personal information. We also do not use your call details for advertising on other sites, and we do not build profiles of visitors to this website.
Sharing
We share information only when needed to perform the work, such as with a supplier who must confirm a part, or when the law requires it.
Service providers who help us run our business, such as phone and email providers, may process information on our behalf. Those providers are expected to use the information only for the services they perform for us. If we are ever involved in a sale or reorganization of the business, records may transfer to the new owner, who would be bound by this policy.
Third-Party Content on This Site
This site loads fonts from Google Fonts and embeds maps from Google Maps. Those services may receive your IP address and browser information when a page loads. Their own privacy policies describe how they handle that data.
Retention and Your Choices
We keep call records and work records for as long as we need them for business and legal reasons.
You can ask us to correct or delete information we hold about you by calling the number on this site or by emailing us. We will respond unless the law requires us to keep the record.
Call recordings are kept for a limited time that we set based on quality and training needs, and then they are deleted in the normal course of business. Questions about a specific record are welcome at any time.
Children
This website is meant for adults who own or manage property. We do not knowingly collect information from children, and if we learn that a child has given us personal information, we will delete it.
Changes and Contact
We may update this policy and will change the date above when we do. Questions can be sent to contact@expressplumberpeachtreecorners.com or asked by phone at (770) 214-4545 at any time. Our address is 3495 Holcomb Bridge Rd, Peachtree Corners, GA 30092.